LENOVO Warranty Extention - 5WS0A22893
€ 199.00Excl. VAT
In Stock
LENOVO Warranty Extention
Lenovo Warranty Upgrade to 5 years Onsite Service
Item No:
5WS0A22893
Warranty period
5 year
Warranty type
Onsite service
€ 199.00Excl. VAT
In Stock
Extra information
https://static.lenovo.com/shop/emea/content/pdf/services-warranty/en/Brochure/Warranty_CB_EMEA_en.pdfBluelink Knowledge Base
- Introduction
- Product name:Warranty upgrade
- Warranty
- Warranty period:5 year
- Warranty type:Onsite service
Manufacturer data
- Features
- License quantity :1 license(s)
- Product type :Upgrade
- Type :On-site
- Service type :Onsite Support
- Service included :Parts
- Number of years :5 year(s)
- On-site support : Yes
- Personal advice from bluelink
5 Year Lenovo™ Onsite Support (Add-On)
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.
Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.
Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.
If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.
Customer Benefits
• Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
• At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
• Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
• Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
• Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
• Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly
Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.
Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.
Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.
If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.
Customer Benefits
• Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
• At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
• Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
• Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
• Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
• Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly
Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.
- The product can be used with the following products or groups
- Item No.: 20VH0048MH, ThinkPad L13 G2
- All ThinkPad X1 Products with Machine No.: 1294
- All ThinkPad T431s Products with Machine No.: 20AA
- All ThinkPad X240 Products with Machine No.: 20AL
- All ThinkPad T440p Products with Machine No.: 20AN
- All ThinkPad T440s Products with Machine No.: 20AQ
- All ThinkPad T440 Products with Machine No.: 20B6
- 20B7
- All ThinkPad T540p Products with Machine No.: 20BE
- All ThinkPad W540 Products with Machine No.: 20BG
- All ThinkPad T450 Products with Machine No.: 20BV
- All ThinkPad T550 Products with Machine No.: 20CK
- All ThinkPad X250 Products with Machine No.: 20CM
- All ThinkPad W550 Ultrabook Products with Machine No.: 20E2
- All ThinkPad W541 Products with Machine No.: 20EF
- All ThinkPad X260 Products with Machine No.: 20F6
- All ThinkPad T460s Products with Machine No.: 20F9
- 20FA
- All ThinkPad T560 Products with Machine No.: 20FH
- All ThinkPad T460 Products with Machine No.: 20FN
- All ThinkPad T460p Products with Machine No.: 20FW
- All ThinkPad T570 Products with Machine No.: 20H9
- All ThinkPad T470 Products with Machine No.: 20HD
- All ThinkPad T470s Products with Machine No.: 20HF
- All ThinkPad X270 Products with Machine No.: 20HN
- All ThinkPad T480s Products with Machine No.: 20L8
- All ThinkPad T490 Products with Machine No.: 20N2
- All ThinkPad T590 Products with Machine No.: 20N4
- All ThinkPad T495 Products with Machine No.: 20NJ
- All ThinkPad T490s Products with Machine No.: 20NX
- All ThinkPad X390 Products with Machine No.: 20Q0
- All ThinkPad T495s Products with Machine No.: 20QJ
- All ThinkPad T14 Gen1 Products with Machine No.: 20S0
- 20UD
- All ThinkPad T15 Gen1 Products with Machine No.: 20S6
- All ThinkPad T14s Gen1 Products with Machine No.: 20T0
- 20UH
- 20UJ
- All ThinkPad X13 Gen1 Products with Machine No.: 20T2
- 20UF
- All ThinkPad L15 Gen1 Products with Machine No.: 20U3
- All ThinkPad X12 Detachable Products with Machine No.: 20UW
- All ThinkPad L13 Yoga Gen2 Products with Machine No.: 20VK
- 21AD
- All ThinkPad T14 Gen2 Products with Machine No.: 20W0
- All ThinkPad T15 Gen2 Products with Machine No.: 20W4
- All ThinkPad X13 Gen2 Products with Machine No.: 20WK
- All ThinkPad T14s Gen2 Products with Machine No.: 20WM
- All ThinkPad L14 Gen2 Products with Machine No.: 20X1
- All ThinkPad L15 Gen2 Products with Machine No.: 20X3
- All ThinkPad T14 Gen3 Products with Machine No.: 21AH
- 21CF
- All ThinkPad L13 Gen3 Products with Machine No.: 21B3
- All ThinkPad L13 Yoga Gen3 Products with Machine No.: 21B5
- 21BB
- All ThinkPad X13 Gen3 intel Products with Machine No.: 21BN
- All ThinkPad T14s Gen3 Products with Machine No.: 21BR
- All ThinkPad T16 Gen1 Products with Machine No.: 21BV
- All ThinkPad L14 Gen3 Products with Machine No.: 21C1
- 21C5
- All ThinkPad L15 Gen3 Products with Machine No.: 21C3
- 21C7
- All ThinkPad T16 Gen1 Products with Machine No.: 21CH
- All ThinkPad L13 Gen4 Products with Machine No.: 21FG
- All ThinkPad L13 Yoga Gen4 Products with Machine No.: 21FJ
- All ThinkPad L14 Gen4 Products with Machine No.: 21H1
- 21H2
- 21H5
- All ThinkPad L15 Gen4 Products with Machine No.: 21H3
- 21H7
- All ThinkPad L14 Gen5 Products with Machine No.: 21L1
- All ThinkPad L16 Gen1 Products with Machine No.: 21L3
- 21L7
- All ThinkPad L13 Gen5 Products with Machine No.: 21LB
- All ThinkPad L13 2-in-1 Gen5 Products with Machine No.: 21LM
- All ThinkPad X230 Products with Machine No.: 2325
- All ThinkPad T430 Products with Machine No.: 2349
- All ThinkPad T430s Products with Machine No.: 2356
- All ThinkPad T530 Products with Machine No.: 2429
- All ThinkPad W530 Products with Machine No.: 2447
- All ThinkPad T410 Products with Machine No.: 2537
- All ThinkPad T410s Products with Machine No.: 2924
- All ThinkPad T430U Products with Machine No.: 3353
- 6273
- All ThinkPad X230 Tablet Products with Machine No.: 3438
- All ThinkPad X1 Carbon Gen1 Products with Machine No.: 3460
- All ThinkPad T420s Products with Machine No.: 4174
- All ThinkPad T520 Products with Machine No.: 4243
- All ThinkPad W520 Products with Machine No.: 4284
- All ThinkPad X220 Products with Machine No.: 4291
- All ThinkPad X220 Tablet Products with Machine No.: 4299
- All ThinkPad T510 Products with Machine No.: 4384
- All ThinkPad W510 Products with Machine No.: 4391